Contact Us
Paris Underground Tours is an independent travel information website. Contact us about site content, corrections, suggestions, or website issues. For booking help, contact the booking provider shown in your confirmation email.
Last updated · October 2026
This website is not the official website of Paris Underground Tours. We do not operate attractions, run tours, control admission, or manage provider cancellations and refunds.
How to reach us
Email our website team at info@parisundergroundtours.com. We can help with questions about this website and its content.
What we can help with
- Outdated information, broken links, or unclear page content.
- Corrections, guide feedback, accessibility issues, and affiliate-link questions.
- Editorial enquiries, suggestions, and partnership requests.
What we cannot do — and who can
We cannot change, cancel, or refund a booking. Use the manage-booking link in your confirmation email or contact the booking platform directly.
We cannot change ticket names or dates, reissue tickets, confirm entry, check availability, or contact an operator for you. Use your provider account, app, voucher, or the attraction’s own contact channel.
Already booked? Start here
Find your confirmation email, booking voucher, and provider account or app. The provider that processed your payment holds the booking record and can assist with booking support.
How this site makes money
Some outbound booking links may be affiliate links. We may receive a commission if you buy through one of them, usually at no extra cost to you.
Affiliate relationships do not make us the official seller, booking platform, attraction, or tour operator. Third-party bookings are governed by the provider’s terms.
Before you email
Please include the page URL, the relevant section, and what looks incorrect or unclear. A screenshot can help, especially for a broken page or link.
For website issues, include your device and browser if useful.
What not to send us
Do not email passwords, full card numbers, security codes, or unnecessary identity documents. For payment or booking issues, contact the booking provider through its own support channel.
How we handle corrections
If you report a wrong price, closed entrance, or out-of-date opening time, we check the report against the official source. If it is correct, we update the page.
A factual correction does not need to be a complaint to be worth sending.
Policies
Read our Privacy Policy, Terms, Disclaimer, and Editorial Policy.